CHR Consulting, Configuration & Analytics
Make TELUS CHR work better for your team, from clinical workflows to custom reports and dashboards.
Whether you’re implementing TELUS CHR for the first time or improving an existing setup, our independent consultants help you configure the system, simplify documentation, and turn your data into useful analytics solutions.
Our consultants bring more than 12 years of experience working with CHR, formerly InputHealth, supporting individual clinics, large healthcare organizations, and specialized programs.
Two Services One Connected Approach to TELUS CHR
Improve how your team captures information and how you use it. Choose either service individually, or combine configuration and analytics in one project.
Why Our Consulting Stands Out
01
Project-based and flexible
Engage us for a defined CHR configuration, workflow improvement, or analytics project without a long-term contract or ongoing obligation.
02
Custom to your clinical workflow
We listen carefully, understand how your clinic operates, and design CHR workflows and reports around your users, processes, measures, and decisions.
03
Affordable use of existing technology
We work with CHR and the tools you already have, helping you get more value from your existing setup while reducing additional software costs and disruption.
04
Built for ongoing use
We create CHR workflows your team can maintain and repeatable reports and dashboards that can be refreshed as new data becomes available.
05
Documentation and knowledge transfer
We provide practical guidance so your team understands how to use, maintain, and update your CHR configuration and reporting solutions.
06
Fast, collaborative delivery
We work closely with your team, communicate clearly, and move quickly from understanding your requirements to delivering useful workflows and reports.
TELUS CHR Configuration & Workflow Consulting
Build workflows that support your team’s clinical and operational needs.
CHR Implementation & Data Migration
Get support with a new CHR implementation or expansion into additional departments and programs. We help with system configuration, data migration, workflow design, integrations, testing, and go-live preparation.
Advanced Configuration & Clinical Documentation
Connect custom CHR databases, forms, questionnaires, and encounter templates into practical workflows. Use conditional logic and structured data to reduce repetitive entry and make clinical information easier to capture and review.
Healthcare Program Management
Configure CHR to support intake, referrals, assessments, service delivery, and discharge. Bring participant records and program workflows together to reduce reliance on disconnected systems.
Clinical Research & Structured Data Collection
Configure standardized questionnaires, validated clinical assessments, and structured datasets to support clinical studies, outcome measurement, and program evaluation.
TELUS CHR Analytics & Custom Reporting
Turn CHR data into clear answers for your clinical and operational teams. We build reports and dashboards around the questions your organization needs to answer.
Depending on your data access and reporting environment, we can help you:
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Export, extract, clean, combine, and organize healthcare data
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Develop patient demographic and outcome reports to identify trends across patient populations
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Create appointment, scheduling, and encounter reports to uncover missed opportunities, access gaps, and scheduling issues
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Develop system usage and configuration reports to support EMR, TELUS CHR settings, user activity, and operational oversight
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Develop medication and prescription reports to support monitoring, follow-up, and clinical workflows
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Analyze provider performance and clinic operations using practical, easy-to-track KPIs
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Build billing reports that help teams monitor billing activity, identify discrepancies, and improve revenue visibility
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Create workflow reports and automated solutions that reduce manual work, save staff time, and minimize human error
Our CHR Configuration & Analytics Projects
Case Study 1
Connecting Healthcare Program Workflows and Reporting
The Challenge
A large US healthcare institution wanted to reduce the time clinicians spent on dictation, transcription corrections, and documentation. Different departments also had their own clinical requirements.
What We Did
Our consultant configured CHR to collect patient information before appointments. Custom questionnaires, databases, and dynamic templates converted responses into readable clinical summaries.
The implementation expanded from one department to twelve, each with its own questionnaires and workflows.
The Result
Clinicians could review patient information before consultations and spend less time on documentation afterward. In the psychiatry department, clinicians reported reductions in documentation overhead of up to 60%.
Case Study 2
Example One-Off Project: Clinic Performance Dashboard
The Challenge
A large general practice clinic needed a single, high-level dashboard to track operational performance, appointment efficiency, revenue, provider productivity, FM+ billing, and missed care opportunities. They wanted clear insights without spending weeks on custom development.
The Result
Delivered a complete, professional Clinic Performance Dashboard in only 5 hours — including client meetings and testing.
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Key KPIs at a Glance
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Appointment Revenue & Volume Trends
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Provider Productivity Breakdown
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FM+ Panel & Chronic Disease Insights
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Missed Care Opportunities Identified
THE
TEAM
Our team brings 25 years of experience in healthcare analytics and data migrations across multiple EMRs, alongside more than 12 years of expertise working with TELUS CHR, formerly InputHealth.
We specialize in end-to-end solutions that start with real client challenges and extend through CHR configuration, clinical workflow design, structured data collection, data modelling, reporting, and business intelligence.
We partner with practices and healthcare organizations to configure CHR around how their teams deliver care and build analytics environments that support operational performance, clinical outcomes, utilization analysis, and financial decision-making.
We stay current with evolving CHR capabilities, analytics tools, and approaches to keep solutions practical, efficient, and closely aligned with client goals.
